Assistant Manager

Assistant Manager – Operations

Hourly: $15.15 – $15.15.

Location:

Griffin, Georgia (Griffin Crossroads). Company:
Hibbett Retail, Inc.

The Assistant Manager assists and consults the Store Manager on overall operations and administrative duties, ensuring the store’s goals are achieved. The role requires knowledge of each product area, adherence to company standards, and a passion for outstanding customer service.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained and performed in accordance with the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy, personnel policy, visual manual, customer service manual, and company memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interview, train, plan, assign, and direct work; resolve problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and the ability to handle multiple tasks simultaneously with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.