Customer Support Lead — Elevate CX & Grow the Team
Job in
Griffith, Lake County, Indiana, 46319, USA
Listed on 2026-08-22
Listing for:
Loopy Cases
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Loopy Cases, a family-founded ecommerce phone accessory brand, is seeking a Customer Support Lead to coach the support team and ensure customer interactions reflect the brand's care and quality.
The role oversees day-to-day leadership of Customer Support Representatives, balancing people leadership, ticket management, coaching, and operational execution, with a focus on accountability and continuous improvement.
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