Retail Product & Pricing Specialist

Job Overview

Job Title: Retail Product & Pricing Specialist

Department: Grocery

FLSA Status: Non-Exempt

General Function: Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer on a timely basis and all item parameters are accurately maintained in the product management software.

Reporting To: District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations and eCommerce

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

• Maintain a positive attitude and create a friendly atmosphere by encouraging employees to greet and speak to customers.
• Provide prompt, courteous, and efficient customer service, exhibiting caring, concern, and patience in all interactions.
• Assist customers by escorting them to products, securing items out of reach, loading/unloading heavy items, taking note of customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Assist store management with gross profit analysis and other management reporting functions.
• Ensure inventory information is accurate for monthly inventory.
• Utilize product management software to minimize out‑of‑stocks, maintain correct item parameters and signage, and maximize sales and profits.
• Ensure advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
• Maintain special buys to ensure accuracy of parameters in product management applications.
• Perform inventory and pricing verification in accordance with company policy.
• Work with upper management to determine product placement for new items and resets to ensure timely presentation.
• Reduce obsolete and discontinued inventory for quick sale.
• Monitor excess inventory, damage, and unsaleable items, and implement solutions to reduce them.
• Edit and transmit replenishment and ad orders.
• Ensure price changes and product information changes for all items are completed promptly.
• Assist department managers with questions concerning product management.
• Work with DSD vendors, check in and balance vendor invoices.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

• Assist in other areas of the store as needed.
• Perform other job‑related duties and special projects as required.

• Ability to solve practical problems involving limited standardization and interpret instructions.
• Proficiency in arithmetic calculations involving fractions, decimals, and percentages.
• Ability to interview to obtain basic information, guide people, and follow technical manuals.

High school diploma or equivalent. Strong basic math skills. Over six months to one year of similar or related experience.

Must be physically able to exert up to 50 pounds of force occasionally. Must perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Frequently exposed to noise, temperature extremes, equipment movement hazards, and a fast‑paced work environment with pressure to meet deadlines.

Windows‑based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.

Responsible for company assets including equipment and merchandise.

Daily contact with customers, suppliers/vendors, and the general public.

Has access to confidential information including store inventory, item costs, and margins.

Are you ready to smile? Apply today. Employment is contingent upon successful completion of a pre‑employment drug screen.