Coordinator Retreat Center; part-time

Helps coordinate retreat reservations, including pricing, billing, payments, setup, meal requests, and guest communication. Works with retreat staff, university departments, vendors, and guests to ensure smooth operations. Orders supplies, manages maintenance‑related purchases, oversees the gift shop, maintains sales records, answers customer questions.

Schedule:

20–25 hours/week (required: Monday 8a‑5p; other days/hours are flexible).

Pay: $15/hour.

• Scheduling/Reservations: Receives, processes, and inputs event requests into reservation software and coordinates logistical space usage. Maintains and updates reservation scheduling systems. Knowledge of event space usage, services, and set‑up capabilities. Communicates expectations of room usage, meal details and private sessions to other retreat center departments.
• Organizational/Logistical Support: Supports logistical and operational functions by assisting in contract creation, invoice creation, reservation management (room setups, etc.). Communicates with individuals across the university departments. Processes accounts payable, works with vendors for maintenance/improvement, and orders supplies needed. Prepares monthly reports and daily business office reports. Provides financial deposit for the business office. Resolves most questions and problems independently. This role is responsible for notification and enforcement of rules and regulations specific to university contracting.
• Supplies/Maintenance: Orders supplies and works with vendors. Processes invoices and contracts. Handles accounts payable for the retreat center and assists in budgeting preparation.
• External/Internal Client Support: Event support by assisting guests with reservations, event needs, and logistical consultation. Executes pricing of contracts to include all set‑up, rental, and room fees. Confirms reservation status and needs prior to event and follows up with client satisfaction afterward to ensure a seamless event experience.

• High school diploma or equivalent required.
• 4 years of administrative experience needed: working with cash, credit card payments, and checks; bookkeeping experience is helpful.
• Knowledge of Microsoft Office products:
  Word, Excel, PowerPoint.
• Demonstrated customer service focus and ability to resolve conflict and deal with demanding clients.
• Ability to think independently and analyze problems and reach solutions.