Residency and Enrollment Specialist

Location:

Administration Building, Central Office

• Coordinate and implement Board policy, State law, and district procedures related to student enrollment, registration, residency, and re-registration.
• Serve as a primary point of contact for prospective and newly enrolled families throughout the enrollment and onboarding process.
• Proactively follow up with incomplete applications, withdrawn students, and families who do not complete the enrollment process.
• Support a positive onboarding experience for students and families by coordinating transitions, records, required documentation, and first-30-day follow-up communication.
• Visit school buildings as needed to support welcoming and onboarding efforts for new families.
• Coordinate and support district open houses, school tours, welcome events, and related enrollment outreach activities.
• Partner with school administrators and office staff to ensure consistent enrollment procedures and family communication across all buildings.

• Track and monitor enrollment inquiries, applications, registrations, withdrawals, and enrollment trends.
• Maintain enrollment data, reports, dashboards, and related records with a high level of accuracy and confidentiality.
• Identify enrollment process barriers, recommend procedural improvements, and assist in standardizing enrollment practices across the district.
• Audit enrollment and residency records to ensure compliance, completeness, and accuracy.
• Provide enrollment, residency, and related reports as requested by district administration.

• Coordinate residency verification procedures in compliance with Board policy and applicable law.
• Coordinate re-registration procedures and verification samples for currently enrolled families.
• Conduct residency interviews and review supporting documentation to determine residency eligibility.
• Follow up on residency inquiries, anonymous tips, expired leases, rental agreements, landlord affidavits, and related concerns.
• Review city records, databases, and other available documentation to verify residency status.
• Coordinate with administration and outside investigation agencies regarding residency verification cases.
• Maintain organized residency case files, investigation records, and documentation regarding findings, removals, and outcomes.
• Recommend cases for formal investigation as appropriate.
• Participate in residency appeal proceedings and provide testimony or supporting documentation as needed.
• Work closely with district legal counsel and administration regarding residency matters, hearings, and compliance issues.

• Collaborate with district homeless liaison to coordinate district compliance with McKinney-Vento requirements and federal homeless regulations.
• Work collaboratively with city officials, school administrators, and outside agencies regarding residency and enrollment matters.
• Assist with responses to residency-related Freedom of Information Act (FOIA) requests in coordination with district administration.
• Maintain confidentiality and exercise sound judgment when handling sensitive student and family information.

• Demonstrate outstanding customer service and the ability to communicate clearly, professionally, and compassionately with families, staff, and community members.
• Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Prepare clear, concise written communication, case summaries, and reports.
• Perform other duties as assigned by the Assistant Superintendent.

• Associate's degree required;
  Bachelor's degree preferred.
• Previous experience in K-12 education, student services, enrollment, residency, or school office operations preferred.
• Strong customer service, interpersonal, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion.
• Knowledge of student information systems,…