Front Desk Receptionist

Job Summary

We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative workflows. Your positive attitude, strong communication skills, and technical proficiency will help create a professional and friendly environment for clients, visitors, and team members alike.

This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle data entry tasks accurately within spreadsheets, databases, and office management software such as Quick Books and Google Workspace
• Maintain organized filing systems—both digital and physical—ensuring easy retrieval of documents
• Support appointment scheduling and calendar management for staff using Microsoft Office tools and other productivity software
• Assist with clerical tasks including proofreading, word processing, and preparing correspondence or reports
• Provide exceptional customer service by addressing inquiries, supporting client communication, and offering support as a front desk representative

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills
• Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, spreadsheets, and data entry software like Quick Books
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional phone communication skills with experience managing multi-line phone systems and demonstrating professional phone etiquette
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Previous experience as a dental or medical receptionist is a plus but not required; relevant personal assistant experience is beneficial
• Demonstrated ability to handle confidential information discreetly with high attention to detail in proofreading and documentation tasks

Join us as a Front Desk Receptionist where your enthusiasm for delivering outstanding customer support combined with your technical expertise will make a real difference. This role is perfect for someone eager to grow their office management skills while creating positive first impressions that set the tone for our organization’s success.

Pay: $14.00 - $16.00 per hour

Ability to Commute:

• Grosse Pointe, MI 48230 (Required)

Work Location:

In person