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Hospital Liaison

Job in Grosse Pointe, Wayne County, Michigan, 48236, USA
Listing for: Medical Service Company
Full Time position
Listed on 2026-07-20
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 21 - 27.21 USD Hourly USD 21.00 27.21 HOUR
Job Description & How to Apply Below

Position: Hospital Liaison

Location: Grosse Pointe, MI

Job : 2341 | # of Openings: 1

Benefits
  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • HSA Account w/Company Contribution
  • Pet Insurance
  • Company provided Life and AD&D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • Payactiv/On-Demand Pay
  • Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
Responsibilities and Duties
  • Handles intake inquiries from Case Managers and intakes all pertinent customer order information including documentation required to meet coverage criteria.
  • Assists with in-hospital set-ups for home-going oxygen and other home-going modalities.
  • Responds to questions posed by Case Managers and referral sources within the facility related to home-going equipment/supply needs, acting as a liaison between MSC and the facility staff.
  • Maintains open communication with patients/clients and referral sources, responding to patient/client questions and problems while still in the facility.
  • Markets our services to the Case Managers and other potential referral sources within the designated facility.
  • Maintains open communications with all referral sources and documents with whom and with what frequency.
  • Other duties as assigned.
Qualifications
  • Graduate of an accredited high school or GED equivalent.
  • One year (minimum) of progressively responsible medical customer service experience.
  • Knowledge and understanding of intake implications of industry change.
  • Excellent skill sets in communication and customer relations.
  • Detail oriented with excellent interpersonal and organizational skills (a TEAM player).
  • Must be able to perform extensive driving as required for the position.
  • Must possess a valid driver’s license.
  • Must be able to lift and carry up to 50 pounds.
  • Must be able to walk, stand, bend, stoop, and perform setup tasks throughout the workday.
  • Must be able to safely operate equipment and follow all safety protocols.

Pay Range: $21.00 - $27.21 per hour

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