Document Controller

Job Title:

Veeva Documentation Specialist Job Description

This role supports document management and controlled documentation across the full lifecycle of pharmaceutical R&D records. You will maintain and enhance electronic documentation systems, with a focus on Veeva, and play a key role in compliance monitoring, audit support, and access control administration. The position offers the opportunity to help design and improve documentation processes as Veeva expands within the organization, rather than simply maintaining existing workflows.

This role supports document management and controlled documentation across the full lifecycle of pharmaceutical R&D records. You will maintain and enhance electronic documentation systems, with a focus on Veeva, and play a key role in compliance monitoring, audit support, and access control administration. The position offers the opportunity to help design and improve documentation processes as Veeva expands within the organization, rather than simply maintaining existing workflows.

• Support document management activities, including controlled documentation, revision control, and records management across the document lifecycle.
• Maintain and administer electronic documentation systems, with a particular focus on Veeva-based platforms and processes.
• Monitor compliance with internal procedures and regulatory expectations related to GMP documentation and quality systems.
• Support audits and regulatory requirements by ensuring documentation is complete, accurate, and readily accessible.
• Administer document access controls to maintain integrity, security, and confidentiality of records.
• Help build, configure, and improve Veeva-based documentation processes as the system expands within the organization.
• Develop and maintain document control procedures that align with quality systems and change control requirements.
• Collaborate cross-functionally with science, quality, and operations teams to support documentation needs and workflows.
• Use Microsoft Office tools to prepare, revise, and manage documentation and reports.
• Work independently to prioritize tasks, manage timelines, and ensure documentation deliverables are met.

• 2-4 years of hands-on experience with Veeva in a documentation or quality systems context.
• Experience supporting controlled documentation systems within a regulated or quality-focused environment.
• Strong skills in Microsoft Office applications for document creation, editing, and management.
• Proven ability to maintain document integrity and confidentiality in electronic documentation systems.
• Experience developing and maintaining document control procedures and workflows.
• Ability to work independently and manage documentation tasks with minimal supervision.
• Strong written communication skills for clear documentation, procedures, and correspondence.
• Familiarity with quality and regulatory environments, including GMP documentation and quality systems.
• Experience with electronic document management systems (EDMS) and electronic documentation platforms.
• Experience in document control, including change control and revision management.

• Experience as a Veeva Specialist or Veeva Administrator supporting documentation processes.
• Knowledge of GMP documentation practices and pharmaceutical quality systems.
• Understanding of change control principles and their application to document management.
• Comfort working in cross-functional teams that include scientific, quality, and operations stakeholders.
• Interest in building and improving documentation processes, not just maintaining existing systems.
• Ability to adapt to evolving documentation tools and processes…