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Guest Experience Specialist - Overnight Front Desk
Job in
Groton, New London County, Connecticut, 06349, USA
Listed on 2026-06-26
Listing for:
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Groton, Connecticut seeks a dedicated front desk associate for the Navy Gateway Inn and Suites. This role involves serving as the first point of contact for guests, managing reservations, and ensuring all aspects of the guest experience are handled smoothly.
The ideal candidate will demonstrate effective communication skills and possess a positive attitude necessary for excellent customer service. Responsibilities include managing check-ins and check-outs, maintaining lobby appearance, and assisting with inquiries.
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