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Guest Experience Specialist - Front Desk
Job in
Groton, New London County, Connecticut, 06349, USA
Listed on 2026-07-25
Listing for:
Navy Exchange Service Command
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Navy Exchange Service Command in Groton, CT is seeking a Guest Service Representative I-FLEX to manage front desk operations for Navy Gateway Inn and Suites or Navy Lodge properties. You will welcome guests, answer questions about lodging facilities and local attractions, and handle reservations and guest accounts with professionalism.
Responsibilities include processing check-ins/outs, securing payments, maintaining lobby and safety standards, and assisting with daily reports and breakfast
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