Experienced Field Service Representative

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft.

A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter.
This position may be located at various global locations. The position will initially start in Groton, CT for training and eventually transition to an assignment as dictated by contract requirements.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

• Perform troubleshooting procedures for multiple systems
• Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale
• Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance
• Develop and conduct ad hoc training in an informal/on-the-job training environment
• Respond to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
• Collaborate with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
• Collect technical data and evaluates maintenance procedures to address potential support issues
• Manage field office resources and maintains company presence
• Prepare and submits required data using various reporting methods using strong written and oral communication skills
• Able to interface with all levels of customer organizations
• Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues
• Familiar with MS office and capable of concise reporting and remote communications
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required

• Minimum of 5 years of experience maintaining US Army CH-47/MH-47 or International variant Chinooks
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
• Must possess a current US Passport

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process