Business Office Manager

Are you caring, compassionate and hardworking? Our facility can provide a place for you to thrive and continue your professional development.

Stonington Institute, a division of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS), has an immediate opening for a Business Office Manager.

Stonington Institute is committed to providing quality substance abuse treatment options for adults in southeastern Connecticut and surrounding areas. We offer medical detox as well as residential addictions treatment for active duty and retired military service members in our North Stonington location. Our clinic in Groton, CT, offers partial hospitalization and intensive outpatient treatment, and is conveniently located across the street from The Inn at Trails Corner, a new 180 bed dormitory-style sober community for adult men and women who attend our outpatient day treatment programs.

The Inn offers overnight accommodations, full-meal service, indoor/outdoor recreation options, a workout room, and computer center for all clients. We accept private insurance, state-funded plans and self-pay arrangements.

Responsible for all aspects of the billing and collection process for all service lines. This includes maximizing the collection of medical/clinical care services payments and reimbursements, overseeing verifications, billing and follow up on all accounts through collection. The BOM assists clients, or directs staff as they assist clients, to understand their benefits and guide them through the process of applying for state insurance if the need arises.

Also included is negotiating payment plans with clients to cover copay/deductibles/housing expenses, and any other duties necessary to ensure accurate and timely billing and collection. The BOM is responsible for maintaining and updating all contracts files, including collaboration with CFO & CEO regarding annual rate renegotiations, reverification necessary to remain in network with providers, and negotiating single case agreements as needed.

• Generates Operational Reports.
• Coordinates review of payer audits and contracts.
• Monitors billing rates for LOC and authorization.
• Monitors and supervises the entry of all patient billing for all service lines.
• Monitors collection calls of +90 day receivables.
• Tracks self-pay collections.
• Re-submits lost claims. Submit corrected billing.
• Oversee electronic billing to Medicaid.
• Monitors secondary billing.
• Troubleshoots questions and requests regarding patient bills.
• Conducts all account adjustments.
• Completes weekly/monthly Accounts Receivable and Revenue Reports. Create/maintain Daily Patient Billing Accounts and Census Charts.
• Monitors cash collection to maximize/meet cash collection goal.
• Enter patient data in patient database.

This is a full-time position, Monday
- Friday 8:30 am - 5:00 pm.

• Challenging and rewarding work environment
• Career advancement opportunities
• Comprehensive Benefits including Medical, Dental, 401K, Tuition Reimbursement and more (for eligible part-time and full-time positions)
• Competitive Compensation.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access…