More jobs:
Field Engineer/Desktop Support
Job in
Groton, New London County, Connecticut, 06340, USA
Listed on 2026-07-01
Listing for:
Sunrise Systems
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Field Engineer 3 / Desktop Support
Seeking a Field Engineer with 1–3 years of experience in desktop support to install, troubleshoot, and maintain hardware, software, and network systems.
Key Responsibilities:- Install and support desktops, laptops, printers, and servers
- Perform hardware/software troubleshooting, re-imaging, and repairs
- Handle IMAC (installs, moves, adds, changes)
- Support networking and enterprise storage (disk replacement)
- Manage and update tickets as per SLA
- Ensure high customer satisfaction and professionalism
- 1–3 years of IT support experience
- Basic knowledge of hardware, software, and networking
- Experience with ticketing tools, mobile device support, and deployments preferred
Ideal for a hands-on deskside support technician with field experience.
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