Sales Associate - Softlines - Seasonal

Job Description

Job Description - SALES ASSOCIATE - SOFTLINES - SEASONAL (260001Y0)

Job Number: 260001Y0

Primary

Location:

United States-Connecticut-Groton

Organization:
New London

Pay Range: 16.94

Job Summary:

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

• Proactively engage and make a connection with customers.
• Asking questions and listening to customers' needs.
• Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers and STAR card.
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross‑selling products and knowing layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer’s individual needs.
• Upselling products.
• Learning product features, keeping up with latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point‑of‑Sale system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports and reconciliation.
• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed; may participate in periodic inventories.
• Adherence to assigned work schedule; accurate and complete follow‑through on work assignments.
• Perform other duties as assigned.

• Product Knowledge:
  Basic knowledge of products merchandise.
• Experience:
  
  Retail experience preferred but not required.
• Communication
  
  Skills:
  
  Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to communicate with customers, peers and management and on the telephone with proper etiquette.
• Mathematical
  
  Skills:
  
  Basic math functions such as addition, subtraction, multiplication and division.
• Reasoning Ability:
  Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• Physical Demands:
  Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; occasional stooping, kneeling, crouching, climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Lifting at least 25 lbs. and up to 50 lbs. may be required; work typically performed indoors but may be assigned outdoors depending on location.
• Other
  
  Skills:
  
  Enthusiastic, friendly and energetic with a desire to provide outstanding service.
• Work Hours:
  
  Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

No experience required. High school graduate or equivalent preferred.