Sales Support Specialist

Sales Support Specialist

Wireless Zone - Verizon Authorized Retailer | Groton, Connecticut

About Wireless Zone At Wireless Zone, a Verizon Authorized Retailer, we believe in a simple philosophy: take great care of our team, exceed their expectations, and empower them to provide best-in-class service to our customers and communities.

Our locally owned group of seven Wireless Zone stores is the top-performing franchise group in the Wireless Zone system on a per-store basis. Our award-winning B2B team is an important part of that success and consistently ranks among the strongest business sales teams in the organization.

About the Position We are seeking a motivated, organized, and sales-minded professional to join our B2B team.

You will work closely with our Director of Sales to identify opportunities, prepare recommendations, process orders, and support customers throughout the sales process.

This is a sales-focused support role, not a traditional administrative position. As your knowledge and experience grow, you will have the opportunity to develop your own customer relationships, generate independent sales, and earn additional income through commission.

Wireless or Verizon experience is helpful but not required. Strong sales ability, follow-through, attention to detail, and the ability to learn quickly are essential.

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

• Research sales opportunities within our existing customer base
• Prepare clear recommendations showing customer savings, equipment options, and pricing
• Support proposals, customer follow-up, and communication throughout the sales process
• Process orders and coordinate activations
• Handle routine account questions and maintain accurate records and follow-up
• Gradually develop independent sales opportunities

• Strong communication and customer service skills
• Sales-minded and motivated by results
• Proactive, dependable, organized, and committed to follow-through
• Able to manage multiple priorities in a fast-paced environment
• Comfortable receiving feedback, learning new systems, and working independently or with a team
• Comfortable using Microsoft Word, Excel, CRM software, and AI tools

• $20-$25 per hour, or more based on experience
• Plus commission opportunities as you develop your own sales
• Monday-Friday, 40 hours per week, with some flexibility

Wireless Zone offers a comprehensive benefits and retirement package, including:

• Health, dental, and vision insurance
• Company-paid life insurance
• Short-term disability coverage
• Company-sponsored retirement plan
• Paid vacation and paid sick time
• Employee discounts on Verizon equipment and service
• The opportunity to nominate local organizations for grants through the Wireless Zone Foundation

Through the generosity of the Wireless Zone Foundation, our organization donated more than $200,000 to local communities last year.

• Hands-on training and mentorship from an experienced B2B sales team
• Opportunities to expand your responsibilities and earning potential as you develop
• Team awards, recognition dinners, contests, and social events
• Industry events and networking opportunities

Contribute immediately, become part of a successful B2B team, and develop valuable sales and business skills you can use today and grow tomorrow.