Customer Service & Upsell Specialist
Job in
Grove City, Franklin County, Ohio, 43123, USA
Listed on 2026-09-06
Listing for:
RXinsider LTD.
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
RXinsider LTD. is seeking a Customer Service Specialist in Grove City, OH to receive, process, and record customer orders. The role involves direct contact with customers and staff supporting ordering, delivery, and billing.
You will respond to inquiries by phone, fax, and email, resolve issues, analyze service needs, and document activities in our CRM. The job requires teamwork across Live Chat, Web Order Entry, EDI, Wholesale, and Government, with opportunities to cross-sell and upsell to grow
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