Personal Banker

Position Overview:

PNC’s Personal Banker position in the Grove City, OH branch focuses on delivering exceptional customer experience through proactive sales and service activities. The role involves managing customer relationships, identifying opportunities to improve financial wellbeing, and collaborating with ecosystem partners to grow the share of wallet.

• Acquire and deepen the branch customer base through proactive sales and service activities, enhancing the customer experience and driving new revenue.
• Lead proactive sales conversations via outbound calling, teller interactions, and lobby engagement, delivering a full PNC conversation to identify appropriate solutions.
• Create customer loyalty and grow share of wallet through differentiated service and educational outreach.
• Apply product and procedural knowledge to solve customer problems effectively, driving loyalty.
• Manage risk through adherence to policies and procedures, demonstrating judgment within established limits; support branch daily operations efficiently.
• Work in a collaborative, in‑office environment; local shift and branch hour details will be confirmed with the recruiter.
• Note:
  
  PNC will not provide sponsorship for employment visas for this position.

• Preferred
  
  Skills:
  
  
  • Accountability
  • Banking
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales
• Competencies:
  • Banking Products
  • Digital Awareness
  • Effective Communications
  • Managing Multiple Priorities
  • Matrix Management
  • Problem Solving
  • Prospecting
  • Retail Lending
  • Selling
  • Understanding Customer Needs
• Work Experience: Typically requires an associate’s degree or equivalent, or a comparable combination of education, certification, and experience; approximately 3+ years in a related banking or sales role. Experience may include military service.
• Education: No degree required.
• Certification: None required.
• Licenses: Candidates will undergo additional background checks as required by Consumer Financial Protection Bureau regulations.

Base Salary: $41,250.00 – $68,750.00. Compensation may vary based on location, market data, and individual skills, experience, and education. This role is incentive eligible.

PNC offers comprehensive benefits including medical, prescription drug, dental, and vision coverage; life insurance; short and long‑term disability protection; a 401(k) with PNC match; pension and stock purchase plans; dependent care reimbursement; child/elder care backup; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program; and paid time off options such as maternity and parental leave, holidays, vacation, and other leave categories based on eligibility.

If you require an accommodation to participate in the application process, please contact  or call 877‑968‑7762 and say "Workday". All information will be kept confidential and used only as required for accommodation purposes.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position complies with Section 19 of the Federal Deposit Insurance Act and other applicable regulatory requirements.

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information during hiring practices.