Retail Assistant Store Manager

Position

Retail Assistant Store Manager (hourly wage: $13.00 to $17.00 per hour). This role offers commission based on performance and a bonus based on store performance.

We are currently looking for the right candidate to join our team.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and ensure asset protection procedures are followed.
• Safeguard assets through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Analyze store financial statements and drive profitability through communication and goal setting.
• Maintain operating standards that meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans issued.
• Complete assigned tasks and training for self-development; communicate store mission and objectives clearly to employees.
• Stay up-to-date on product knowledge and act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods (standing, bending, walking, lifting up to 50 pounds).
• Demonstrated ability to supervise others and work with firearms (certification may be required).
• Willing to assist customers in exterior areas or retrieve products stored externally.
• Minimum Age: 18 years;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate; flexible retail schedule including weekends/holidays.
• Assistant Store Manager will work 40+ hours per week; hours are not guaranteed.
• Computer literate; able to operate POS systems and office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience; ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants are encouraged to apply.

• Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
• Flexible hours with most stores opening around 9 AM and closing around 6 PM;
  Sundays often closed.
• Earned Wage Access program available after the second day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Unlimited commission potential above base rate; up to 8% commission on transactions for sales roles.
• Vacation: 1 week after six months; additional week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal time: 8 hours after 6 months; 16 hours annually (years 2-5); 24 hours after five years (adjusted per local requirements).
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per semester via First Cash Education (full-time employees meeting requirements).
• Access to over 10,000 discounts via First Cash Perks; auto-enrollment in 401(k) after six months.
• Access to First Cash Pet Insurance program.

The commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission based on gross profit of personal performance. Details provided during interview.

Note:

The information in this description is not all-inclusive. Management may reassign duties as needed. Arbitration agreements may be required for dispute resolution. Pay rates will comply with local minimum wage laws.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as required.

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