Warehouse Operations Supervisor

Description:

The Warehouse Operations Supervisor is responsible for coordinating day-to-day warehouse activities and leading frontline team members to achieve operational, safety, quality, and customer service objectives. This exempt leadership position oversees workflow execution, labor utilization, and operational performance within a high-volume logistics environment.

Position Summary:

The Warehouse Operations Supervisor is responsible for coordinating day-to-day warehouse activities and leading frontline team members to achieve operational, safety, quality, and customer service objectives. This exempt leadership position oversees workflow execution, labor utilization, and operational performance within a high-volume logistics environment.

This role serves as a key link between warehouse associates and site leadership, ensuring resources are effectively deployed, processes are consistently followed, and customer expectations are met. The successful candidate will foster a culture of accountability, continuous improvement, and workplace safety while supporting overall facility performance.

Key Responsibilities:

• Direct daily warehouse activities to ensure operational targets, service commitments, and productivity expectations are achieved.

• Provide leadership, guidance, and support to warehouse personnel while promoting employee engagement and accountability.

• Coordinate staffing assignments, labor distribution, and operational priorities based on customer demand and business requirements.

• Monitor workflow performance and implement corrective actions to address operational challenges or service disruptions.

• Ensure compliance with company policies, customer requirements, safety regulations, and established work processes.

• Support employee development through coaching, training, performance feedback, and ongoing workforce development initiatives.

• Review operational metrics, productivity reports, and quality results to identify trends and opportunities for improvement.

• Partner with cross-functional departments to resolve issues, improve processes, and maintain operational continuity.

• Assist with audits, customer visits, compliance reviews, and facility inspections as required.

• Promote a safety-first culture by reinforcing safe work practices and maintaining compliance with all workplace safety standards.

• Communicate operational priorities, performance updates, and business objectives to team members and management.

• Participate in continuous improvement initiatives focused on enhancing efficiency, quality, and service performance.

• Perform other duties and special projects as assigned.

Qualifications:

• High school diploma or GED required; post-secondary education is a plus.

• Previous leadership experience within a warehouse, distribution center, manufacturing, or logistics environment.

• Demonstrated ability to lead teams in a fast-paced operational setting.

• Strong communication, organizational, and interpersonal skills.

• Experience utilizing warehouse management systems and standard business software applications.

• Effective problem-solving and decision-making abilities.

• Ability to manage competing priorities while maintaining operational focus.

• Experience analyzing performance data and driving accountability within a team environment.

• Must be able to pass a criminal background check, where permitted by applicable law.

• Must be able to pass a pre-employment drug screening, where permitted by applicable law.

Work Environment:

• Work is performed in both warehouse and office environments.

• Regular exposure to warehouse equipment, material handling machinery, and active production areas.

• Exposure to varying temperatures, humidity levels, vibration, and industrial noise.

• Frequent standing, walking, bending, and movement throughout the facility.

• Ability to sit and use a computer for administrative responsibilities as needed.

• Required use of Personal Protective Equipment while working in operational areas.

About Schnellecke Logistics:

Schnellecke Logistics is a global logistics provider specializing in value-added logistics solutions…