Customer Experience Specialist - E‑commerce Support
Job in
Groveport, Franklin County, Ohio, 43195, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Socket.dev is seeking a Customer Experience Representative in Groveport, Ohio, to join our Customer Experience team. You will collaborate with Marketing and Operations to provide best-in-class support to our customers, leveraging strong communication and writing skills to craft unique solutions.
The ideal candidate will handle a high ticket volume, maintain up-to-date product knowledge, and help improve customer experience while working closely with cross-functional teams.
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