Desktop Admin - SCCM

Job Title

Desktop Admin

Groveport, OH

4-6+ Months

• Management of general IT Operations and services for multiple sites including adds, moves, changes, monitoring and reporting as assigned by Management team.
• Travel to other sites (globally) to assist on projects as assigned by Management team.
• On call to respond to site support after hours.
• Proficiency in Win
  10, Office 2016/365, Server 2012, Active Directory, DNS, MS SCCM.
• Networking, Cabling, Tone, Tracing cables.
• Working with Dell workstations, Laptops, MS Surface products.
• Proficiency with RF devices (handheld Intermec CK3, Truck mounted VM1 Thor).
• Proficiency working with Zebra ZT510, 105SL printers.
• Familiarity with troubleshooting Cisco IP phones and Wireless Access Points.
• Supporting Shipping workstations with UPS World Ship.
• Service Now (ITSM).

• Bachelor's degree in Computer Science or related field preferred.
• Directly related work experience may be substituted for degree.
• IT Certifications a plus.
• 3-5 years’ experience providing technical support for systems with software and hardware components.
• Strong technical attitude and ability to quickly learn and apply technical knowledge.
• Excellent troubleshooting and problem solving skills.
• Ability to multi-task in an interrupt-driven environment.
• Ability to work without supervision.

• Proficiency working with Zebra ZT510, 105SL printers.
• Familiarity with troubleshooting Cisco IP phones and Wireless Access Points.
• Supporting Shipping workstations with UPS World Ship.
• Service Now (ITSM), SNOW.