Sales Support Coordinator I

Overview

The Sales Support Coordinator plays a critical role in ensuring the seamless flow of operations across purchasing, inventory management, and product procurement. This individual tracks purchase orders, maintains accurate inventory balances across multiple warehouses, and supports procurement activities to meet business demands. The role partners closely with replenishment buyers, category managers, distribution center teams, and sales stakeholders to drive alignment and operational efficiency.

The ideal candidate thrives in a fast-paced environment and delivers precise, high-quality work that directly impacts overall performance.

This role also manages new item setups, ensures data integrity across systems, and supports cross-functional initiatives that enhance processes and support business growth.

• Data Entry and Order Management:
  Communicate with inventory teams on stock levels, backorders, and product availability; handle and submit customer purchase orders to ensure timely preparation for shipment and delivery.
• Customer Satisfaction:
  Monitor and address customer issues and discrepancies; collaborate with accounting to address issues and improve service through feedback-driven processes.
• Call Management:
  Handle incoming customer inquiries, assist with orders and troubleshooting; initiate outbound follow-ups and issue resolution to maintain proactive service.
• Quotes and Purchases:
  Prepare and send customer quotes in a timely and accurate manner; collaborate with buyers and inventory teams to research and manage purchase orders aligned with customer needs and stock availability; research and submit product usage reports as required by customers.
• Operational Coordination:
  Serve as liaison between customers and the warehouse; address operational issues, order discrepancies, and logistical concerns; track shipments and coordinate with trucking partners for timely deliveries.

• Education and Experience:
  
  High school diploma or equivalent required; bachelor’s degree preferred. Previous experience in customer service, sales support, or logistics coordination is advantageous.
• Skills:
  
  Strong communication, problem-solving abilities, multitasking, and prioritization. Familiarity with CRM systems, ERP software, and basic office applications (MS Office). Experience with order management or warehouse systems is a plus.

COMPENSATION:
The hourly rate for this position is $18.00 to $23.00. If both numbers are the same, that is the amount Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans (e.g., 401(k)) and paid time off such as parental leave and disability coverage. Benefits vary by location and are subject to applicable laws and eligibility.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Equal Opportunity

At Aramark, we provide equal employment opportunity and do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests daily through food and facilities in 15 countries. We believe a career should develop your talents, fuel your passions, and empower your professional growth. For more information about working here, please refer to the official Aramark Careers resources.