Engagement Manager

Position Details

Position: Employee Engagement Manager

Location: Groveport, OH

Pay: $59,000/year + commission!

Experience: Minimum 6 months of HR experience. Previous customer service experience.

Type: Full-time;
Direct Hire

Schedule: Sunday - Wednesday, 5:00pm to 3:30am

Logic Staffing is seeking an Employee Engagement Manager to join a growing and dynamic team!

• Serve as the main liaison for associates after onboarding, identifying and resolving challenges while driving long-term engagement with the brand.
• Manage and document communication touchpoints with deployed associates and clients, adjusting intervals based on brand and client needs.
• Collect, monitor, and cycle employee and client feedback, responding with urgency and care.
• Ensure employees are well‑prepared for assignments, providing clear directions, first‑day expectations, time‑keeping procedures, direct deposit setup, and check‑in details.
• Monitor and evaluate employee performance using quantitative feedback; provide coaching and recommend professional development opportunities.
• Address performance and conduct issues promptly, determining and administering appropriate actions such as coaching, reassignment, or termination.
• Collaborate with internal teams to anticipate staffing needs and position talent accordingly.
• Identify high‑potential employees for the Array Career Coaching Program to support career growth.
• Plan and coordinate employee appreciation and recognition initiatives to enhance engagement and loyalty.
• Recognize and reward associates for positive behaviors such as consistent attendance, client feedback, and assignment milestones.

• Proficient in Microsoft Office.
• Experience managing in production environments.
• Bilingual in Spanish is highly preferred.
• Comfortable having challenging conversations.
• Ability to review performance data weekly; provide feedback.

Logic Staffing is part of Array Corporation, the leading technology‑enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affimative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.