Senior CX Leader AI-Driven DTC Beauty Experience
Job in
Groveport, Franklin County, Ohio, 43195, USA
Listed on 2026-08-02
Listing for:
Integra Beauty Inc
Full Time
position Listed on 2026-08-02
Job specializations:
-
Management
Job Description & How to Apply Below
Integra Beauty Inc is seeking a Senior Manager of Customer Experience to lead a CX team across our e-commerce and DTC channels. The role focuses on leveraging AI and automated platforms to deliver a world-class shopping experience, while aligning CX with growth in beauty and personal care markets.
The ideal candidate will scale CX operations in high-growth DTC environments, drive CSAT/LTV improvements, and mentor team members in modern CX tools and processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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