Senior Quality Lead
Listed on 2026-03-01
-
Quality Assurance - QA/QC
Quality Engineering, QA Specialist / Manager, Quality Control / Manager, Data Analyst
We're Watts. Together, we're reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.
We areat the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.
As the Senior Quality Lead, you will guide quality culture across Watts distribution sites by providing analysis, insight, training, and coaching, directly applying quality principles to distribution business functions to enhance the customer experience. Under the guidance of the Director, Distribution Centers, you will work with distribution and manufacturing sites to achieve process improvements linked to distribution site quality, focusing on the customer and resulting in balanced, measurable improvements.
Primary Job Duties and Responsibilities
- Lead and manage standardized quality activities across distribution sites, aligned with Watts Global Quality Initiatives.
- Champion, measure, and report distribution quality initiatives and projects.
- Facilitate strategy and goal deployment across distribution sites as prescribed by Supply Chain and Global Quality Senior Leadership.
- Lead audits and inspections to ensure conformance and report findings.
- Analyze quality problems and develop a project funnel.
- Communicate with external suppliers, manufacturing sites, and customers on quality-related issues.
- Initiate and coordinate distribution quality data collection, analysis, and reporting using statistical techniques.
- Organize, monitor, and distribute information related to distribution quality processes including ISO 9001 standards.
- Evaluate and score quality within the distribution sites.
- Help design and evaluate distribution quality assurance systems, procedures, and statistical techniques.
- Conduct training on quality concepts and tools with distribution managers, supervisors, and associates.
- Identify and develop distribution site-level quality champions to assist with site-level functions.
- Detect internal and external best practices for distribution, and share them across distribution sites, manufacturing sites, and Watts leadership.
Required Qualifications
- A bachelor's degree.
- A minimum of 5 years of distribution or logistics experience.
- A minimum of 3 years of project management experience.
- Experience enhancing quality systems.
- Hands-on experience with Lean, 5S, and visual management.
- Experience performing auditing functions.
- Working knowledge of operations, logistics, sales, customer service, engineering, and IT.
- Experience training and coaching a formal problem-solving methodology.
- Cross-functional site leadership experience.
- A willingness to advance Quality certifications.
Preferred Qualifications
- Lean, Continuous Improvement, or formal Six Sigma training, including certifications preferred.
- Working knowledge of SAP in a distribution environment strongly preferred.
General Applicable Company Competencies
- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- Maintain productive and collaborative relationships with other Watts employees.
- Adherence to Watts' seven cultural beliefs:
Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions
While performing the job duties, you will be working onsite in a distribution facility. You will be required to work at the Company's Watts
- Groveport, OH location. Your scheduled work hours will be communicated to you by your manager.
Physical Requirements:
Specific physical abilities required for this position include, but are not limited to:
- Ability to remain seated at a desk or workstation for extended periods.
- Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
- Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
- Ability to read documents, use a computer, and perform data entry tasks.
- Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
Nothing in this job description restricts Watts' right to assign or reassign duties,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).