Shelter Monitor, Social Work

Position Summary

Shelter monitors provide oversight at one of the Cabin facilities and are responsible for maintaining the health and safety of the adults residing at the transitional shelters. They assist with meals, guest interaction, set-up and clean-up. These are 24‑hour facilities with three 8‑hour shifts: 7:00 am to 3:30 pm, 3:00 pm to 11:30 pm and 11:00 pm to 7:30 am.

Current job openings are 3:00 pm to 11:30 pm with Tuesday and Wednesday days off.

• Pay Range: $20.00 - $21.00 per hour plus $1.00 shift differential paid for hours worked between 6:00 pm and 7:00 am.
• Full‑time, non‑exempt (hourly) position - 40 hours per week
• Eligible for health benefits on the 1st day of the month following two months from date of hire.
• 5
  
  CHC covers the cost of the employee only Silver level PPO plan, Dental PPO and Vision coverage.
• Life Insurance - $25,000 death benefit at no charge to employee.
• Employee Assistance Program
• SIMPLE IRA plan which allows eligible employees to contribute a portion of their salary toward retirement on a pre‑tax basis with an employer match.
• 11 paid holidays plus one personal day per year.
• Up to 12 days of Vacation Leave accrued annually, increasing after 3 years of service.
• 40 hours of Paid Sick Leave per calendar year.

• Welcome and record attendance for participants, and monitor participant movement.
• Maintain a safe, friendly, supportive and inviting environment.
• Work compassionately with those who have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de‑escalate potentially violent situations.
• Monitor participant activities and food distribution.
• Assist volunteers who are bringing food and serving homeless clients.
• Set up tables for food service and hand out bedding, warm clothing and other amenities.
• Ensure participants adhere to rules, especially related to behaviors that are unsafe - if necessary, notifying public safety personnel to help with clients who exhibit inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily record‑keeping and reports.
• Ensure facility is maintained in a clean and orderly fashion.
• Provide information to supervisor after each shift regarding the number of participants, any need for supplies, incident reports, etc.
• Regular, routine attendance.

• Ability to work effectively with homeless individuals of diverse backgrounds and abilities.
• Interest in helping volunteers and participants feel welcome while ensuring a safe environment.
• Ability to develop rapport, provide information, and refer with sensitivity to cultural issues.
• Display a high level of initiative, effort and commitment towards completing assignments efficiently.
• Possess excellent time management skills and the ability to work with minimum supervision.
• Completion of a 5
  
  Cities Homeless Coalition application for employment.
• Bilingual Spanish, preferred.
• Previous experience with social services and/or homeless programs preferred.

• Successful completion of background screening
• Current tuberculosis test.
• Reliable transportation, a valid California driver license and proof of auto insurance, and must be able to qualify for employer insurance coverage.
• CPR/First Aid Certification.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices.

The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate. Sometimes work may become stressful when working under…