Case Manager - Jail to Community Post-Release

Position: Case Manager – Jail to Community Post-Release

Reports To: Jail to Community Program Supervisor

Classification: Full-Time

FLSA: Non-Exempt (hourly)

Salary Range: $

Supervisory Responsibilities: No

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Cities Homeless Coalition assists those who are experiencing or at-risk of homelessness to achieve housing stability, self-sufficiency, and improved health by providing resources, supportive services, and programs.

Through collaboration and leadership, the Coalition is building an engaged community that fully understands the complexities of homelessness and actively shares the responsibility of creating and implementing solutions to reduce it.

The Jail to Community Post-Release Case Manager provides support to individuals experiencing homelessness, focusing on creating housing stability plans, securing permanent housing and connecting clients to community resources. The primary focus is to work in coordination with partner agencies to address a broad array of client needs through referrals to providers of necessary services, and in providing housing assistance. The Case Manager will typically work out of offices in Grover Beach.

The Case Manager may perform duties that include coordinated entry, outreach, prevention and risk reduction, crisis intervention, transportation, health education, referral for substance abuse and mental health counseling, and benefits counseling. The Case Manager works with program staff to ensure program funds are used according to grant requirements and maintains quality assurance of client files. Routine duties include interacting with law enforcement, government agencies, faith-based organizations, local businesses and nonprofit agencies to provide client services.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Manage caseload of 35-40 participants with varying levels of need.
• Assist clients with obtaining resources, developing case plans, and completing applications for supportive and subsidized housing paperwork.
• Make appropriate referrals for benefits advocacy or help complete benefits applications as appropriate.
• Advocate for clients with agencies and service providers to minimize barriers to clients receiving needed services.
• Connect clients with the appropriate level of care for physical and behavioral health needs.
• Assist clients by managing use of services and expediting service delivery through linkage activities.
• Adhere to CalAIM standards for engaging in Enhanced Care Management and Community Supports Programs.

• Utilizing a housing-focused approach, create housing stability plans for clients with 30, 60, and 90-day goals including the steps to achieve those goals.
• Assist clients in job search and employment retention.
• Assist clients in developing savings and budget plans.
• Assist clients with necessary enrollment paperwork for eligible clients to assess health and medical benefits.
• Prepare case-related reports including outcomes, successes and challenges.
• Complete HMIS data entry related to all client services provided.
• Complete appropriate referrals and maintain adequate supporting documentation for enrollment in CalAIM services including but not limited to Enhanced Care Management, Housing Transition Navigation Services, Housing Tenancy and Sustaining Services, Housing Deposits, Day Habilitation, and Short-Term Post Hospitalization.
• Engage in best practices of case management while still maintaining adaptability and flexibility.
• Provide relevant referrals to agencies and service providers based upon the goals and objectives mutually agreed upon with clients.

• Work with supervisor and colleagues on outreach to realtors, landlords, home owners and other housing providers to identify new and existing housing opportunities and build a strong inventory of available housing options for clients.
• Establish and maintain collaborative working…