Shelter Monitor, Social Work

Shelter monitors provide oversight at one of the Cabin facilities and are responsible for maintaining the health and safety of the adults residing at the transitional shelters. They assist with meals, guest interaction, set-up and clean-up. These are 24-hour facilities with three 8-hour shifts: 7:00am to 3:30pm, 3:00pm to 11:30pm and 11:00pm to 7:30am.

Current opening PM shift 3:00pm to 11:30pmwith Tuesdays and Wednesdays off. There is a $1 pay differential for hours worked between 6 pm - 7 am.

• Welcome and record attendance for participants, and monitor participant movement.
• Maintain a safe, friendly, supportive and inviting environment.
• Work compassionately with those who have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities and food distribution.
• Assist volunteers who are bringing food and serving homeless clients.
• Set up tables for food service and hand out bedding, warm clothing and other amenities.
• Ensure participants adhere to rules, especially related to behaviors that are unsafe – if necessary, notifying public safety personnel to help with clients who exhibit inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain accurate daily records and complete required reports using company databases (such as HMIS), computer systems (Outlook, Excel, etc), and other technology.
• Ensure facility is maintained in a clean and orderly fashion.
• Provide information to supervisor after each shift regarding the number of participants, any need for supplies, incident reports, etc.
• Other duties as assigned.

• Ability to work effectively with homeless individuals of diverse backgrounds and abilities.
• Interest in helping volunteers and participants feel welcome while ensuring a safe environment.
• Ability to develop rapport, provide information, and refer with sensitivity to cultural issues.
• Display a high level of initiative, effort and commitment towards completing assignments efficiently.
• Possess excellent time management skills and the ability to work with minimum supervision.

• Bilingual Spanish.
• Previous experience with social services and/or homeless programs

• Successful completion of background screening
• Current tuberculosis test.
• Reliable transportation, a valid California's driver license and proof of auto insurance, and must be able to qualify for employer insurance coverage.
• CPR/First Aid Certification.

• Pay Range: $20.00 - $22.00 per hour plus $1.00 shift differential paid for hours worked between 6:00pm and 7:00am.
• Full-time, non-exempt (hourly) position - 40 hours per week
• Eligible for health benefits on the 1st day of the month following two months from date of hire.
• 5
  
  CHC covers the cost of the employee only Silver level PPO plan, Dental PPO and Vision coverage.
• Life Insurance - $25,000 death benefit at no charge to employee.
• Employee Assistance Program
• SIMPLE IRA plan which allows eligible employees to contribute a portion of their salary toward retirement on a pre-tax basis with an employer match.
• 11 paid holidays plus one personal day per year.
• Up to 12days of Vacation Leave accrued annually, increasing after 3 years of service.
• 40 hours of Paid Sick Leave per calendar year.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee may be in contact with…