RN House Supervisor PT ; Columbia

Job Summary:

The RN House Supervisor is a registered professional nurse who provides hospital-wide leadership to all departments and divisions through the effective use of advanced competencies in communication, job knowledge, professionalism, and business skills to promote a center of excellence for staff recruitment and retention, and achieve clinical and business outcomes. The leader is a member of the leadership team and is responsible for overseeing activities within the hospital in the absence of the hospital president, administrators, and department directors.

Responsibilities include clinical, financial, human, and material resources deployment along with associated outcomes or goals. The RN House Supervisor reports directly to nursing resources leadership and indirectly to the administrator on call (AOC) demonstrating leadership to effectively partner with hospital leaders and medical staff to meet and exceed the hospital’s mission, vision, and goals.

This job is performed satisfactorily when:

• Promotes the hospital image and maintains a helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital’s reputation as a healthcare provider.
• Presents self in a positive manner reflected by personal attire and etiquette.
• Maintains confidentiality of hospital/departmental information.
• Strives for operational excellence within Nursing Services to ensure the delivery of quality nursing services in accordance with applicable policies, procedures, and professional standards.
• Responds to day‑to‑day operational situations within the hospital in an appropriate manner, communicating with staff, visitors, and physicians as necessary to promote a positive outcome.
• Maintains effective and appropriate staffing as evidenced by ongoing budgetary analysis in interdisciplinary collaboration with departmental leaders.
• Conducts effective coaching that is consistent with Human Resources policies.
• Maintains contact with Managers to inform about coaching events.
• Effectively supervises, coordinates, and directs hospital operational functions (e.g., Incident Command and initiating emergency procedures).
• Promotes and monitors services and programs as reviewed by the Chief Nursing Officer and Nursing Services (e.g., nursing‑driven protocols and hourly rounding).
• Serves as a role model for all employees by adherence to and reflected in a positive attitude toward hospital policies, programs, and activities.
• Assists the material management department with provision of patient care equipment as needed.
• Facilitates activities that contribute to patient throughput from Emergency, admission to units through discharge (e.g., direct admissions, EMS).
• Researches and secures necessary resources to support patient care and site safety.

This job is performed satisfactorily when:

• Responsible for communication that ensures information is shared for effective operations.
• Seeks out, understands, listens and conveys clear information as needed in written and verbal forms.
• Provides accurate and timely information for shift report.
• Demonstrates ability to implement problem‑solving mechanisms in both routine and emergency situations.
• Investigates and responds appropriately to all complaints and takes effective service recovery corrective action when necessary in accordance with policies and procedures.
• Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization.
• Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public. At all times presents the department and the hospital in a positive manner.
• Demonstrates willingness and ability to initiate and implement change. Communicates problems to appropriate managers, department director and/or as needed or as they occur.

This job is performed satisfactorily when:

• On‑site Command Center leader including establish the command center or facilitating emergency response.
• Implementation of surge…