Senior Technician, Facility Services, HVAC​/Refrigeration

Position Summary...

What you’ll do...Role summary:

The Senior Technician, Facility Services, HVAC/Refrigeration, leads the installation, maintenance, and troubleshooting of commercial and industrial HVAC/R systems, ensuring optimal performance and regulatory compliance. This role oversees preventive maintenance programs, manages refrigerant handling, and coordinates field teams to resolve complex issues efficiently. The position requires adherence to safety standards and environmental protocols while supporting operational priorities through effective resource management and technical expertise.

The Senior Technician also mentors team members, contributes to process improvements, and participates in on-call rotations to address critical business needs promptly.

About the team:

The Facility Services team ensures seamless store operations by maintaining buildings, equipment, and critical systems with a focus on safety and compliance. This team handles routine and complex repairs, manages maintenance schedules, and oversees contractor work to support operational reliability. Collaborating closely with stakeholders, members implement effective solutions and uphold quality standards. They operate specialized equipment safely and provide hands-on training to develop technical expertise.

Committed to integrity and continuous improvement, the team plays a key role in enabling associates to deliver excellent customer service within a well-maintained environment.

What you’ll do:

• Oversee installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and control panels.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues to ensure optimal system performance.
• Implement and monitor preventive maintenance programs to extend equipment life and minimize downtime.
• Manage refrigerant handling, inventory control, and vendor relationships to support timely repairs and compliance.
• Supervise and mentor field teams, providing hands-on training and evaluating skill development.
• Ensure adherence to OSHA, EPA, and HVAC/R codes through inspections and documentation.
• Coordinate service calls, manage workloads, and support on-call incident response.
• Lead process improvements and special projects to enhance operational efficiency.

What you’ll bring:

• Proven expertise in installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and building pneumatics.
• Strong diagnostic and troubleshooting skills for mechanical, electrical, and refrigerant-related issues in commercial and industrial settings.
• Knowledge of OSHA standards, EPA refrigerant handling protocols, and compliance with federal, state, and local HVAC/R codes.
• Experience leading field teams, mentoring technicians, and managing escalated service issues effectively.
• Ability to manage parts inventory, vendor relationships, and coordinate service calls to meet business priorities.
• Proficient in documenting work orders, maintenance logs, and submitting required reports accurately.
• Skilled in operating heavy machinery and company vehicles safely and in accordance with policies.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can…