DispatcherCampus Safety Office Job Guelph area,Ontario Canada,Administrative/Clerical

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Office, Clerical and Technical

Dispatcher

Campus Safety Office

Temporary Part-Time
(Less than 24 hours a week)

Please apply by emailing and sending your:

Cover Letter

Resume

Availability

The Campus Safety Office is looking for part-time temporary Dispatchers to be part of our team with a goal of keeping our campus community safe. This is an ideal position for someone who likes working in a fast-paced team environment, has a flexible schedule and a strong desire to help others.

Do you qualify? Requirementsfor this position include:

Completion of secondary school education

Ability to successfully complete the Emergency Services Communications program (internal training program)

Excellent customer service skills

Excellent keyboarding, data entry and computer skills with accuracy

Proficiency in MS Excel, MS Word, Email, and other related software is essential

Ability to organize and prioritize is essential

Demonstrated good judgement, accurate recall, decision making under stressful situations

Strong interpersonal skills with excellent oral and written communication are essential

Ability to maintain confidentiality

Ability to work 12-hour shifts

This position reports to the Manager of Emergency Planning and Administration, Campus Safety Office, with direction from the shift Sergeants. The responsibilities for this position include:

Intake of requests for assistance from the public, staff and students

Intake of all emergency calls for assistance on campus and dispatch of appropriate response by police, fire prevention or first response team personnel

Reception for Campus Community Police – in person and telephone inquiries

Monitor multi-alarm computer system and direct response to fire alarms, building supervisory alarms, intrusion alarms and personal safety alarms.

Document events and actions within the internal records management system software

Communicate with campus emergency personnel by way of two-way radio or phone

Liaise with the Guelph Police Service dispatch and records units from time to time

Support parking enforcement personnel with general inquiries and tow situations by way of radio and telephone

Provide clerical support as required and other duties as assigned

This position involves shift work – 12-hour shifts rotating between days (6:30 am – 6:30 pm) and nights (6:30 pm
-6:30 am). It also requires work on weekends and statutory holidays as the work unit provides service 24 hours per day and seven days per week.

Candidates selected following initial review must complete and be able to pass: computerized testing; interview(s); security clearance; background investigation; and references checks before final selection of employment.

Hourly rate $23.83 - $26.63 per hour

At the University of Guelph, fostering a
culture of inclusion
is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.


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