DispatcherCampus Safety Office
Job in
Guelph, Ontario, Canada
Listing for:
University of Guelph
Full Time, Part Time, Seasonal/Temporary
position
Listed on 2026-02-13
Job specializations:
-
Administrative/Clerical
Clerical
-
Customer Service/HelpDesk
Clerical
Salary/Wage Range or Industry Benchmark: 23.83 - 26.63 CAD Hourly
CAD
23.83
26.63
HOUR
Job Description & How to Apply Below
Forbes includes U of G Among Canada’s Best Employers
Office, Clerical and Technical
Dispatcher
Campus Safety Office
Temporary Part-Time
(Less than 24 hours a week)
Please apply by emailing and sending your:
Cover LetterResumeAvailabilityThe Campus Safety Office is looking for part-time temporary Dispatchers to be part of our team with a goal of keeping our campus community safe. This is an ideal position for someone who likes working in a fast-paced team environment, has a flexible schedule and a strong desire to help others.
Do you qualify? Requirementsfor this position include:
Completion of secondary school educationAbility to successfully complete the Emergency Services Communications program (internal training program)Excellent customer service skillsExcellent keyboarding, data entry and computer skills with accuracyProficiency in MS Excel, MS Word, Email, and other related software is essentialAbility to organize and prioritize is essentialDemonstrated good judgement, accurate recall, decision making under stressful situationsStrong interpersonal skills with excellent oral and written communication are essentialAbility to maintain confidentialityAbility to work 12-hour shiftsThis position reports to the Manager of Emergency Planning and Administration, Campus Safety Office, with direction from the shift Sergeants. The responsibilities for this position include:
Intake of requests for assistance from the public, staff and studentsIntake of all emergency calls for assistance on campus and dispatch of appropriate response by police, fire prevention or first response team personnelReception for Campus Community Police – in person and telephone inquiriesMonitor multi-alarm computer system and direct response to fire alarms, building supervisory alarms, intrusion alarms and personal safety alarms.Document events and actions within the internal records management system softwareCommunicate with campus emergency personnel by way of two-way radio or phoneLiaise with the Guelph Police Service dispatch and records units from time to timeSupport parking enforcement personnel with general inquiries and tow situations by way of radio and telephoneProvide clerical support as required and other duties as assignedThis position involves shift work – 12-hour shifts rotating between days (6:30 am – 6:30 pm) and nights (6:30 pm
-6:30 am). It also requires work on weekends and statutory holidays as the work unit provides service 24 hours per day and seven days per week.
Candidates selected following initial review must complete and be able to pass: computerized testing; interview(s); security clearance; background investigation; and references checks before final selection of employment.
Hourly rate $23.83 - $26.63 per hour
At the University of Guelph, fostering a
culture of inclusion
is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.
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