Position: Program Administrator, Funded Programs – contract position
Compensation Band: 3
Normal Hiring range:$ to $ per hour
Your expertise shapes our business
At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact. Learn more about the CWB Group.
Our commitment to Diversity, Equity and Inclusion (DEI)
The CWB Group believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented employees from a diverse candidate pool.
Work with us and achieve your career goals
For almost 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation. We challenge our employees to take charge of their careers and provide growth opportunities, tools and resources to reach their goals.
What to expect:
The Program Administrator, contract position maintains project documentation, supports government reporting, and tracks progress across cross-functional initiatives. This role plays a vital part in ensuring funded program administration is completed on time, contributing to the overall success of the Government Relations team.
This is a key support role within the Education and Learning Development department, responsible for coordinating day-to-day administrative, reporting, and participants communication functions across multiple projects and programs. This position works closely with Program Managers to ensure that project deliverables, timeline, and stakeholder communications are executed effectively.
This position will end on March 31, 2027 and includes:
Project Coordination & Administration
Undertake day-to-day tasks associated with program administration, including, participant communications and follow ups, managing incoming inquiries and reporting.Prepare drafts of government and internal progress reports in accordance with funding agreement guidelines, ensuring timely submission.Support coordination of internal and external communications to support the project(s) and programs.Collect project data, outcomes, and evaluation for reporting.Develop and manage Microsoft Forms for expressions of interestMonitor submissions and maintain applicant tracking recordsCoordinate and conduct screening interviews (phone, virtual, or in-person) for program participantsConduct background checks and employment verification as part of the screening processDocument interview outcomes and screening results in accordance with program requirementsComplete and manage mandatory participant forms (highly detailed and time-intensive)Create and maintain Service Plans in EOIS-CaMS for program participantsUpload all required documentation to internal portals in a timely mannerEnsure accuracy and completeness to meet audit and compliance standardsComplete the required training plan for each participant and update.Enter and update participant data in the EOIS-CaMS system (real-time)Track participant progress, outcomes, and status changesMaintain data integrity for reporting and audit purposesSupport development and administration of participant benefits application processTrack and collect required financial documentation from participants to receive support benefitsCoordinate internal processing to ensure timely direct payments from CWB to participantsMaintain detailed records of disbursements and supporting documentationTrack completion of the mandatory online micro-credential prior to hands-on trainingFollow up with participants to ensure prerequisites are completedCoordinate communication related to training schedules, locations, and requirementsSend reminders and confirmations to participants across multiple Ontario training sitesIssue acceptance and regret lettersRespond to participant inquiries (email, phone) in a timely mannerProvide ongoing support and guidance throughout the program lifecycleConduct and document participant follow-ups at 3, 6, and 12 months post-trainingTrack employment outcomes and other key performance indicatorsEnsure all follow-up data is entered into EOIS-CaMS and reported as requiredMaintain organized digital filing systems for all participant records Full 75%Relationship Management
Build and establish a broad communications plan with key stakeholders to ensure ongoing support, feedback, knowledge, and outcomes are shared throughout the life cycle of the project in collaboration with Program Manager.Attend internal/external meetings and conferences and liaise with regulatory authorities when required.Communicate program statistics and accomplishments with Program Managers to inform internal/ external stakeholders on project status and to facilitate key messaging for press releases and communication plans.Recognize milestone achievements, celebrate, and share…
