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PowerCase Specialist

Job in Guelph, Ontario, Canada
Listing for: GUELPH POLICE SERVICE
Full Time position
Listed on 2026-09-12
Job specializations:
  • Administrative/Clerical
  • Law/Legal
Salary/Wage Range or Industry Benchmark: 45000 - 70000 CAD Yearly CAD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

POSITION DESCRIPTION

POSITION TITLE:
MCM Power Case Specialist

IMMEDIATE SUPERVISOR: Sergeant, Special Victims Unit/Sergeant, Major Crimes Unit

POSITION SUMMARY:

To provide administrative and data entry support to the Special Victims and Major Crimes Units by ensuring all investigative case data is transcribed, formatted, correctly entered into the Power Case system, properly maintained, researched, indexed and cross-referenced.

MAJOR RESPONSIBILITIES:
Administrative Support:

Assist the File Coordinator and Primary Investigator in major cases by compiling and organizing information in accordance with Major Case Management Regulations. Attend Major Case meetings/briefings for the purpose of taking minutes and attend quarterly Power Case User Group meetings to stay current with any changes as well as offer input for improvements. Maintain and update an accurate MCM-ViCLAS-Power Case tracking log of all cases entered into Power Case.

Liaise with investigators in the Special Victims, Major Crime and General Investigations and Special Projects Units on any questions regarding Power Case.

Transcribe key interviews, 911 calls etc. as required by the Special Victims and Major Crime Units or for special projects. Receive and triage tips from the general public during high profile cases and communicate key information to the command triangle and/or investigative team. Compile incoming investigative tips and ensure this information is entered using prescribed approach for tip management.

Contact the RCMP, OPP, Ministries, other police services and agencies and cell phone providers to obtain or provide information. Submit, track and distribute telephone provider requests to police officers in relation to ongoing investigations.

Ensure Power Case Administration is kept up-to-date and accurate by assisting officers with password updates and conducting audits to ensure best practices. Adhere to Ministry mandates. Perform queries and searches on the Power Case Major Case Management System for both internal and external police services.

Complete record checks, CPIC queries and send CPIC messages as required. Conduct Power Case queries for new recruits, civilian hires and family members.

File Management and Data Entry:

Complete Power Case data entry as required for major cases and special projects by following Ministry standards for inputting and organizing the data into the correct/relevant file. Index, research and cross-reference all major case and discretionary files in Power Case pursuant to the Ontario Major Case Management manual guidelines.

Review, scan and input all required documents for disclosure including, but not limited to canvass documents, prosecution summaries, police statements, civilian statements, duty book notes, judicial authorizations, production order records (i.e. phone records), CFS reports, autopsy reports and other various documents in accordance with the filing system for Ontario Major Case Management Guidelines. Assist investigators in compiling required information for court preparation on major cases.

Enter threshold and non-threshold cases into Power Case, including homicides, attempted homicides, sexual assaults, human trafficking, non-familial abductions, criminal harassment by an unknown, missing persons (greater than 30 days) and other offences deemed major cases as assigned through MCM Review. Track missing persons for data entry requirements.

Create and update Niche tasks for data entry and/or serial predator notifications as required. Ensure person(s) information on Niche is accurate and up to date, amend information as required and link the incidents to reflect involvement.

Verify accuracy of information by researching names and identity information of witnesses, victims,…

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