Senior Data Solutions & Reporting Analyst

Company: CGIC

Department:
Retail Sales

Employment Type:

Regular Full-Time

Work Model:
Hybrid (2 days in office)

Language:
English is required, French is an asset.

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Associate Data & Reporting Analyst contributes by enhancing and maintaining the ongoing operational and BAU tasks. You design (with support) and autonomously deliver data and reporting solutions that will help drive operational efficiency by ongoing examination of data and reporting workflows. You understand insurance business domain and ensure your own tasks contribute to meeting the business objectives. You communicate findings to colleagues and managers in an effective manner.

With guidance from your manager, you communicate findings to a business audience.

• Execute regularly scheduled operational and BAU tasks and processes
• Develop and/or update data and reporting process documentation
• Monitor, document and respond to ad-hoc and support requests and ensure the issue and resolution are accurate, complete and to the client’s satisfaction.
• Conduct thorough testing and reconciliation practices on data and metrics
• Support in the development of new data and reporting workflows with guidance from senior peers
• Able to work with stakeholders to gather and document requirements for Data, Dashboard, and reporting needs.

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

• You have experience with descriptive analytics tools and languages (Micro Strategy, Power BI, Excel, SQL, SAS, R, etc)
• General knowledge of business operations tools (Sales Force, Policy Centre, Claim Centre, Billing Centre) is an asset.
• You have a post-secondary education.
• Strong communication, time management, problem solving and attention to detail skills.
• General P&C knowledge, specifically for home/property insurance is an asset.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary/hourly range $72,847 - $121,411” (min-max, full range).

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.