Overview
Financial Services Manager responsible for overseeing the finance and insurance (F&I) department, managing vehicle sales financing, insurance products, and ensuring compliance with all legal and regulatory requirements. Works closely with customers to identify their financing needs and provides tailored solutions to enhance the purchasing experience. Requires strong interpersonal skills, deep knowledge of financing options, and ability to meet sales and profitability goals.
Responsibilities- Assist customers in selecting financing options, including loan and lease packages.
- Sell additional products such as extended warranties, vehicle protection plans, and other F&I products.
- Prepare and review loan documentation, ensuring accuracy and compliance with dealership, state, and federal regulations.
- Establish and maintain strong relationships with banks, credit unions, and other financial institutions.
- Ensure all finance and insurance transactions comply with industry laws and dealership policies.
- Provide guidance and training to the sales team on finance options and procedures.
- Meet or exceed monthly sales goals for financing and F&I products.
- Provide outstanding customer service by answering questions and resolving concerns regarding financing options.
- Proven experience as an Automotive Finance Manager or in a similar role within the automotive industry.
- Strong knowledge of automotive financing, leasing, and insurance products.
- In-depth understanding of regulatory requirements, including federal and state laws related to finance and insurance in automotive sales.
- Exceptional negotiation, communication, and interpersonal skills.
- Strong problem‑solving abilities with a customer‑focused mindset.
- Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.
- Experience with F&I software and dealership management systems (DMS).
- A high school diploma or equivalent is required; a bachelor’s degree in finance, business, or related field is preferred.
- Relevant certifications (e.g., F&I Certification) are a plus.
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company‑wide appreciation events and contests throughout the calendar year
- Professional development and opportunity to grow your career
We are an equal opportunity employer and do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Auto Canada is committed to providing reasonable accommodations to individuals with disabilities.
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