Hospitality Front Desk Associate

Position: Hospitality Front Desk Associate Role
Become a valuable part of the Delta Guelph Conference Centre team as a Front Desk Associate. Deliver friendly and efficient service that leaves guests feeling valued and happy.

In your role at Hotel Equities, you will assist with guest check-in, handle inquiries, and ensure smooth operations at the front desk. Ideal candidates demonstrate excellent communication and organizational skills, with a focus on customer satisfaction and problem-solving.

Key Responsibilities:

• Facilitate check-in and check-out procedures for guests

• Address guest requests and concerns in real-time

• Process payments and maintain transaction records accurately

• Offer information about hotel amenities and local attractions

• Ensure compliance with cleanliness and safety standards

Requirements:

• High school diploma or equivalent

• Familiar with hotel standards (Marriott, Hyatt, etc.)

• Excellent verbal and written communication skills

• Ability to lift 20 lbs occasionally

• Competent in basic math and computer skills

Start your journey in hospitality with us at Hotel Equities in Guelph!
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