Food and Beverage Manager

Cutten Fields is currently seeking a highly motivated and dynamic Food and Beverage Manager with a proven record in the hospitality and private club industry. As a year-round multi-amenity facility with over 750 plus Members, the Club is seeking an adaptive leader that can enrich the membership experience and build successful teams.

The Food and Beverage Manager is responsible for establishing, maintaining and managing an efficient and effective clubhouse operation that demonstrates the highest caliber of service, and promotes Cutten Fields’ vision, mission, and values. They lead the service operation and oversee the physical plant of all Club outlets in conjunction with the Senior Leadership Team. The incumbent will oversee all Food and Beverage, Facilities Maintenance, Locker Room and Housekeeping Team Members to ensure the highest level of service is provided to all Club Members and Guests while meeting and exceeding the Club’s budgetary goals.

The Clubhouse Operations Manager will report directly to the Chief Operating Officer (COO) and will be an integral part of the Senior Leadership Team.

• Responsible for directing the day-to-day operations for all clubhouse and food and beverage related outlets. Ensuring, in conjunction with the Food and Beverage, Facilities Maintenance, Locker Room and Housekeeping Teams, that all outlets are fully operational both in terms of quality and service standards while meeting/exceeding budgeted goals.
• Interviews, hires, trains, and leads Service Team Members in conjunction with the Senior Leadership Team. Provides on-going direction, support, and motivation for Team Members to present exemplary service as required by the Club’s standards of service.
• Establish and oversee operating standards and procedures for food and beverage service, culinary operations, shipping/receiving and clubhouse services.
• Provide effective leadership to direct reports, including coaching, training, managing performance and encouraging professional development activities for new and experienced Team Members.
• Works with the Maintenance, Locker Room and Housekeeping Team to ensure all areas of the Club are clean, staffed and maintained.
• Recommends to the COO operating hours for all food and beverage outlets.
• Serves as the Manager on Duty where required or on a scheduled basis.
• Other duties as required or requested.

• Provides personalized and exceptional Member or Guest services with the highest level of hospitality and professionalism.
• Actively seeks to raise Member/Guest satisfaction levels in all aspects of food and beverage, facilities maintenance, locker room and housekeeping service at the Club.
• Responds to Member and Guest trends, needs, issues, comments and concerns to ensure quality experiences at present and in the future.
• Ensures that an accurate reservation system is in place.
• Develops and manages annual operating and capital budgets for each department, including regular monitoring and corrective action as necessary.
• Maintain proper cost of goods for all food and beverage items sold and accurate monthly and annual inventory count to evaluate proper costs and price margins.
• Develops a capital budget for all necessary food and beverage equipment, facility equipment and recommends facility renovation needs.
• Develops and implements ongoing sales and marketing initiatives under the approval of the COO for all food and beverage outlets of the Club; and together with the Food and Beverage Management Team develops the implementation of creative menus, wine lists, promotions and events to capture increased Member and Guest usage of the Club.
• Manages physical inventory verification and provides updated information to the accounting department.
• Audits and approves weekly payroll.
• Implement and ensure cost control procedures are consistently utilized.
• Works with the Controller to identify and develop operating reports of interest to the COO and for ongoing control of the department.

• Ensures Team Members in the Food and Beverage Department are aware of and comply with all health, safety, smart serve, and sanitation…