Suites Coordinator

Service Area: Public Services Department: Culture and Recreation Work Location: The Sleeman Centre, 50 Woolwich Street Work Mode: In Person Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position(s)
Salary Range: $30.69 - $37.67 per hour
Affiliation: CUPE Local 973 Posting Period: October 30, 2026 to November 15, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph:
Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of Suites Coordinator with the Sleeman Centre, Culture and Recreation. Reporting to the Supervisor, Food and Beverage Services, the successful candidate will ensure quality customer service to guests, maintain positive employee and public relations, and will be involved in the budgeting, forecasting, planning and achievement of food and beverage sales as they relate to guest suites.

Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

• Assist the Supervisor of Food & Beverage Services with providing advice, guidance, instructions, and direction of part-time Suite staff.
• Prepare work schedules for all Suite staff as directed by the Supervisor.
• Ensure customer satisfaction is achieved through courteous, prompt and efficient service including the prompt resolution of guest concerns.
• Ensure the cleanliness and appearance of guest suites and equipment in accordance to Sleeman Centre standards and the Occupational Health & Safety Act.
• Responsible for maintaining the food and beverage inventory for all Suites including the delivery and rotation of product.
• Place orders as directed and receive all alcohol for the Sleeman Centre food and beverage operation.
• Input all alcohol invoices into restaurant management software.
• Assist the Supervisor of Food & Beverage Services in the preparation of the annual operating budget.
• Perform timekeeping administration for all Suite staff, which includes timekeeping input and reconciling all tips and gratuities through corporate payroll software (Kronos).
• Act as a direct liaison with the Suite holders for most customer service issues encountered before, after and during all events held on the Suite level of the Sleeman Centre.
• Reconcile sales to actual stock usage for all Suite bar operations after each event.
• Perform other related duties as assigned.
• Other duties as assigned