Supervisor, Aquatics

Job Summary

Service Area: Public Services Department: Culture and Recreation Work Location: South End Community Centre, 25 Poppy Dr W
Work Mode: Hybrid Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position
Salary Range: $86,457.28-$ per year Affiliation: Non-Union Posting Period: August 18, 2026 to September 8, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph:
Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of Supervisor, Aquatics – within the Culture and Recreation Department, reporting to the Manager of Recreation, Programming. This position will provide leadership and the implementation, delivery and consistency of city-wide aquatics programming for the City of Guelph.

• Supervise, plan and develop meaningful programming for City of Guelph’s aquatic programs at all municipal pools including indoor, outdoor, and wading pools.
• Supervise and develop inclusive aquatic programs that serve the full community including preschool, youth, adults, seniors.
• Recruit, support, coach and evaluate staff, using clear goals and regular performance check-ins.
• Oversee daily supervision, training, performance feedback, discipline and payroll for aquatic staff.
• Lead the maintenance/life-cycle planning, day to day operations and emergency/critical situations for indoor and outdoor aquatics facilities.
• Review and evaluate aquatic services, staff evaluations, customer satisfaction and engagement activities.
• Lead aquatic staff recruitment and retention strategies.
• Analyze and assess recreation program requirements by the identification of trends, demographics and new techniques to determine the needs of the community.
• Maximize the use of aquatics facilities through cooperative program initiatives, partnership arrangements, community resources and special events. Investigate the feasibility and develop new program initiatives.
• Implement, evaluate and monitor policies, operating procedures, and work plans that support the delivery of effective aquatic recreation programs.
• Monitor, plan and adhere to division and corporation financial goals and develop annual operating budgets for Aquatic Services.
• Assist with the execution of marketing and sales plans to maximize revenue, usage and customer service satisfaction. Collect and analyze data related to customer feedback and effectiveness of marketing and sales initiatives.
• Liaise and represent the City of Guelph while working with the Lifesaving Society, stakeholders, suppliers, schools, contractors and the general community.
• Respond to emergencies, inquiries and complaints and ensures a positive relationship between the public, outside agencies and internal staff.
• Oversee and ensure the safe and efficient operation of the indoor and outdoor aquatic facilities, through knowledge of pool regulations, consultation and reporting to Public Health, evaluation of costing and pricing strategies, etc.
• Support the…