Administrative Assistant - Guilford, CT

Administrative Assistant – Guilford CT

American Cruise Lines, the world’s leading small ship cruise line, is seeking a highly organized and detail-oriented Administrative Assistant to provide a broad range of administrative and clerical support in our Guilford, Connecticut corporate office. The ideal candidate is professional, dependable, and thrives in a fast-paced environment while managing multiple priorities with accuracy and efficiency.

At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.

• Answer and route incoming calls in a professional and courteous manner.
• Perform general administrative and office duties, including report generation, document preparation, filing, and maintaining records.
• Enter and maintain data accurately across various systems and databases.
• Draft, proofread, and format business correspondences.
• Assist with special projects as needed.
• Provide excellent customer service and serve as a point of contact for internal and external inquiries.

• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize tasks and work effectively in a fast‑paced environment.
• Professional telephone etiquette and strong customer service skills.

At American Cruise Lines, our people make the difference. We are proud to operate the newest and most innovative fleet in the country and are recognized as America’s leading river cruise specialist. Our success is rooted in hiring talented individuals and giving them the tools, training, and support to grow and thrive. Join a team that's redefining U.S. cruise travel — and be part of a company honored with multiple industry awards and built on a strong foundation of excellence and innovation.

American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law.

This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.

• This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.