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B2B Customer Support Leader

Job in Guilford, New Haven County, Connecticut, 06437, USA
Listing for: Brook + Whittle
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR
Job Description & How to Apply Below

Brook + Whittle is seeking a full-time Customer Support Manager to lead a dedicated team of customer care specialists and oversee key accounts, ensuring a consistently positive customer experience.

The role emphasizes coaching, workload balancing, and driving continuous improvement across customer service processes. Strong leadership, communication, and problem-solving abilities are essential for success in this position.

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