Reservationist
Job in
Gulf Shores, Baldwin County, Alabama, 36547, USA
Listed on 2026-02-28
Listing for:
Brett/Robinson Gulf Corp.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, English Customer Service
Job Description & How to Apply Below
Location:
59 Office, 3259 Gulf Shores Pkwy, Gulf Shores, AL 36542, USA
- Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
- Provides customer care to others
- Receives contact from customers by telephone and offers them guest accommodations
- Explains pricing and Brett/Robinson policies
- Provides information to owners and guests regarding area points of interest and guest services via the telephone
- Enters reservations for guests into First Resort computer program
- Takes payment of deposit by credit card
- Cancels reservations and refunds deposits
- Performs daily audits of work
- Observes and evaluates the outcomes of a problem situation to identify lessons learned
- Performs other duties as assigned
Advanced
Customer ServiceAdvanced
Behaviors- Team Player:
Works well as a member of a group - Enthusiastic:
Shows intense and eager enjoyment and interest - Dedicated:
Devoted to a task or purpose with loyalty or integrity
- Goal Completion:
Inspired to perform well by the completion of tasks - Self-Starter:
Inspired to perform without outside help
High School or better.
ExperiencePreferred: 1 year Reservations
Licenses & CertificationsEqual Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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