Dealer Services Representative Gulfport

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Paid Leave
• Tuition Reimbursement and Competitive Scholarships
• Short-Term & Long-Term Disability Benefits
• Employee Assistance Program

Responsible for all activities required to process Indirect loans from application through closing. Provides exceptional member service to dealers and processes loans in a timely, accurate, professional, and courteous manner.

None

• Process Indirect loan applications. Gathers all necessary loan documents, validates accuracy, and updates LOS as needed.
• Calculates income of an applicant prior to an indirect lending contract being funded.
• Verifies employment, residence, and insurance as necessary.
• Assists Indirect Dealers with loan payoffs.
• Conducts phone interviews with members as needed.
• Communicates with dealers on missing stipulations and documents and follows up with them as necessary.
• Reviews applications for tolerance rule variances. Routes to person of proper level of authority.
• Assists in handling incoming phone traffic, in a professional and courteous manner, and routes calls appropriately.
• Utilizes Opening Act and/or Symitar to open and process new accounts.
• Communicates all funding verification problems to Indirect Funding Manager or his/her designee as soon as issues are identified.
• Accurately interprets the Fair Credit Act and the Privacy Act as they apply to credit unions.
• Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC)
• Maintains knowledge of and adheres to Keesler Federal Credit Union’s internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations, policies, and department procedures.
• Meets established service and production goals for the Indirect Lending Department.
• Assists in the development of new projects and/or process improvements for the Indirect Lending Department as needed.

• Assists others to complete assignments to meet goals and objectives.
• Receives mail and distributes – duties assigned on a daily rotation.
• Logs Contracts received – duties assigned on a daily rotation.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A high school education or GED.

• At least one year of contract processing experience.
• Must exhibit a basic comprehension or arithmetic competency and possess basic clerical skills, including operating a PC.
• Must possess the ability to meet established productivity standards.
• Must be familiar with the auto finance industry, consumer credit, and trend analysis/analytics.
• Prior experience in finance/credit related industry and funding preferred.
• Must possess an understanding of title/lien perfecting in the automotive industry.
• Knowledge of the credit application verification process and its related documents is required.
• Must possess knowledge…