Crisis Intervention Specialist - PER DIEM

Expect Success at Bridgeway!

We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike.

We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive.

We give you our best, so you can unleash your full potential.

Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future.

As a MCORT-1 Crisis Intervention Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive.

The Per Diem Crisis Intervention Specialist, abachelor’s level behavioral health professional, is responsible for assessing each crisis outreach situation attended and deciding if additional psychological, psychiatric, or clinical services are needed. If so, the Crisis Intervention Specialist will consult with the Masters-Level Supervisor via remote connection for supervision and direction.

• Create and maintain a wellness and recovery-oriented environment by using person-first language,respectful documentation, and person-centered planning. All services provided will promote wellness and recovery outcomes with positive outcomes for persons receiving MCORT services.
• A culture of compliance with internal and external policies, regulations, laws, and high ethical standards.
• Coordinate outreach service with the Peer Support Specialist to ensure that the person in crisis is alwaysattended to and engaging in the crisis intervention service.
• Communicates with the 988 entity in provision of MCORT dispatch as necessary per the dispatch system.
• Utilize assessment tools and skills to assess the environment and the person in crisis for mental healthand/or substance use targeted crisis intervention and referral to ongoing community services.
• Work with the person, the Peer Support Specialist and, as necessary, the Master’s Level Supervisor in providing the most appropriate crisis intervention service.
• Incorporates evidence-based crisis intervention practices when interacting with the person in crisis.
• Provides person centered crisis intervention planning to include de-escalation, cognitive behavioralinterventions the person can employ when not with service providers, warm handoff to community services as needed, plan for follow-up call to ensure engagement of the person to the community service provider and satisfaction of the MCORT service survey.
• Provides referrals to community provider services and warm handoffs as needed based on the person-centered crisis intervention plan.
• Ensure each person receives the person-centered crisis intervention plan to support the engagement to community MH and/or SUD services, plan for follow up calls from MCORT to track status/engagement with community provider, and satisfaction survey.
• Ensure all documentation is timely and within the policy and standards set by the 988 entity, DMHAS and Bridgeway. Documentation to include all aspects of service for each dispatch in a database…