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IT Service Desk: Level 1 Support & Troubleshooting
Job in
Gulfport, Harrison County, Mississippi, 39500, USA
Listed on 2026-08-23
Listing for:
Hancock Whitney Corp.
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Hancock Whitney Corp. in Gulfport, MS is seeking a Service Desk Analyst to provide Level 1 IT support to associates.
You will log, triage, and resolve incidents and service requests, acting as the single point of contact for IT issues and ensuring timely updates through the incident lifecycle. The role requires strong communication and customer service skills, familiarity with ITIL/ITSM, and proficiency with Microsoft Office.
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