Doorman Security

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Doorman Security - The Markham Hotel

• Patrolling and Surveillance:
• Conduct regular patrols of the premises, both inside and outside, to ensure the security and safety of all areas.
• Monitor surveillance cameras and security systems to detect any unusual activity or potential security breaches.
• Report any suspicious activity, safety hazards, or violations of company policies to management immediately.
• Emergency Response:
• Respond promptly to alarms, emergencies, and calls for assistance, including medical emergencies, fires, or security incidents.
• Assist in evacuations during emergencies and provide crowd control when necessary.
• Provide first aid and CPR when required, and coordinate with emergency services if needed.
• Access Control and Screening:
• Monitor access points to the facility, ensuring that only authorized individuals are allowed entry.
• Check IDs, passes, or badges of visitors, employees, and contractors, ensuring proper security procedures are followed.
• Maintain and monitor logbooks for access control and security incidents.
• Incident Reporting and Documentation:
• Maintain accurate and detailed records of all incidents, accidents, or security breaches, including written reports and incident logs.
• Investigate and document any security violations or disturbances, following company procedures and reporting findings to management.
• Prepare reports of daily activities, including patrolling, incidents, or any other noteworthy observations.
• Customer Service:
• Greet and assist employees, guests, and visitors in a professional and courteous manner.
• Provide information about building policies, directions, or other relevant information.
• Address and resolve any concerns or complaints from employees or visitors in a calm and professional manner.
• Enforcement of Rules and Regulations:
• Enforce company policies, building rules, and safety procedures to maintain order and prevent security breaches.
• Handle disturbances, altercations, or violations of rules promptly and professionally.
• Ensure compliance with all local, state, and federal regulations related to security and safety.
• Collaboration with Law Enforcement:
• Work closely with local law enforcement and emergency services when necessary to address serious incidents or criminal activity.
• Report any criminal activity, suspicious behavior, or security threats to appropriate authorities.
• Security Equipment Maintenance:
• Ensure that all security equipment, alarms, and access control systems are in working order.
• Report any malfunctioning equipment to management or the relevant department for repair.

• High school diploma or equivalent (required).
• Additional security or law enforcement training or certification may be required.

• Previous experience in security, law enforcement, or military service (preferred).
• Experience in handling emergencies, customer service, and basic security protocols.

• Strong communication and interpersonal skills to interact with employees, guests, and law enforcement.
• Ability to remain calm and composed during stressful or emergency situations.
• Knowledge of security protocols, emergency response procedures, and first aid.
• Ability to use security equipment such as surveillance cameras, alarms, and access control systems.
• Good observational skills and attention to detail.

• CPR, AED, and First Aid Certification (preferred).
• Additional certifications in security training, crowd control, or emergency management may be beneficial.

• Ability to stand, walk, and patrol the premises for extended periods.
• Ability to lift and carry items, such as equipment or injured individuals, when necessary.
• Ability to respond quickly in emergencies, including running or assisting with evacuations.
• The role may require working evenings, weekends, holidays, or overnight shifts depending on the security needs of the site.
• The job will involve exposure to adverse weather conditions or high-stress situations during emergencies.

• Competitive hourly wage or salary.
• Potential benefits may include health insurance, paid time off, and retirement plans.

The Security Officer plays a critical role in protecting the safety and security of individuals and property. Successful candidates should possess strong observational skills, the ability to stay calm under pressure, and a commitment to enforcing rules while providing excellent service.