DME Fitter

Job Details Description Primary Responsibilities / Requirements

• Chart entry of required documentation
• Rotating on-call (after office) hours
• Provide appropriate bracing services by fitting patient with prescribed DME device
• Checks insurance benefits and pre‑authorizations required by insurance companies
• Educates patients regarding their individual product’s pricing, insurance coverage and patient financial responsibility
• Refers patients to the Accounts Receivable Department to arrange for alternative payment arrangements for patients who are unable to pay for DME
• Maintains a thorough working knowledge of the DME product library. Able to answer provider and patient questions competently
• Responds to pre and post‑surgical requests for DME products promptly and effectively
• Completes appropriate “paperwork” related to DME product such as letters of medical necessity, requests from insurance companies
• Ensures that all products that are dispensed are accounted for
• Obtains patient signatures on ABN forms and merchandise receipt forms, as appropriate and fills all appropriate boxes on the superbill
• Ensures appropriate and detailed accounting of merchandise and credits
• Maintains appropriate inventory levels for DME products
• Follows up on any missing demographic or billing information that is necessary for completing accurate processing of charges
• Other duties as assigned or are necessary to ensure the success of the DME program

• Knowledge of anatomy and physiology
• Ability to work under pressure and meet deadlines
• Outstanding organizational, verbal and writing skills
• Independent and highly motivated
• Initiative and self‑discipline
• Proven positive, "teamwork" attitude in work history

• Must be able to use arms, hands, and fingers skillfully
• Must be able to lift 40 lbs
• Frequent use of forceful exertion during treatment
• Frequent moving, pushing, pulling of heavy patients and/or equipment
• Constant standing and walking
• Must be agile and able to work efficiently in space‑limited areas
• Consistently work at a productive pace
• Must readily adapt to frequent treatment schedule changes

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