Executive - Channel Partner Operations

About the Role

We are looking for a detail-oriented and Excel-proficient Executive – MIS & Software Operations to manage and support our internal software systems (Sefmed & Vibes). The ideal candidate will assist in daily software operations, data management, reporting, and coordination with internal teams to ensure smooth system functionality.

This is an excellent opportunity for candidates who are eager to build their career in software operations, MIS, and data management.

Key Responsibilities

- Assist in daily software operations and system handling
- Perform data entry, data verification, and maintain accurate records
- Generate and share MIS reports with concerned departments
- Support users with basic software-related queries and troubleshoot minor issues
- Coordinate with internal teams for smooth software usage and updates
- Maintain confidentiality and accuracy of system data
- Test new software features/updates and report bugs or errors
- Ensure proper documentation of system transactions and activities
- Support during software implementation or migration activities
- Follow standard operating procedures (SOPs) for system processes

Required

Skills & Qualifications

- Basic knowledge of computer operations and software handling
- Proficiency in MS Excel, MS Word, and data entry work
- Good typing speed with accuracy
- Basic understanding of database and record management
- Ability to learn new software quickly
- Strong attention to detail and data accuracy
- Problem-solving ability for handling minor system issues
- Good communication and coordination skills
- Effective time management and multitasking ability
- Willingness to learn and adapt to new systems and processes