Food And Beverage Supervisor

Position Overview

The Food & Beverage Supervisor is responsible for overseeing daily operations in the Client Site This role ensures smooth service delivery and compliance with hygiene and safety standards. The supervisor acts as a bridge between staff and management, driving operational efficiency and team performance.

Key Responsibilities

- Operational Oversight
- Supervise daily F&B operations across assigned Site.
- Ensure adherence to service standards, SOPs, and brand guidelines.
- Coordinate with kitchen and service teams for seamless guest experiences.
- Guest Experience
- Monitor guest satisfaction and handle complaints promptly.
- Maintain a welcoming atmosphere and ensure personalized service.
- Support initiatives to enhance customer loyalty and repeat business.
- Team Leadership
- Train, coach, and motivate staff to deliver consistent service excellence.
- Prepare duty rosters and allocate tasks effectively.
- Conduct performance evaluations and provide constructive feedback.
- Financial & Inventory Management
- Assist in controlling costs, minimizing wastage, and managing budgets.
- Oversee inventory levels, requisitions, and stock rotation.
- Ensure accurate cash handling and reporting procedures.
- Compliance & Safety
- Enforce hygiene, health, and safety regulations in all F&B areas.
- Conduct regular inspections to maintain cleanliness and operational standards.
- Ensure compliance with local laws and licensing requirements.

Qualifications

- 2–4 years of experience in F&B operations, with at least 1 year in a supervisory role.
- Strong leadership and interpersonal skills.
- Knowledge of food safety standards and POS systems.

Desired Attributes

- Passion for hospitality and guest service.
- Detail-oriented with strong organizational skills.
- Problem-solving mindset with ability to handle pressure.
- Team player with a proactive and positive attitude